Service Asset and Configuration Manager

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Job Details

Expertise Financial Services Location out of London or South Wales REF MJA200071

Job Description

Position Overview:

My client, an insurance organisation, is looking for a permanent Service Asset and Configuration Manager to join them. You must have experience of setting up a CMDB from scratch.
The Service Asset & Configuration Manager plays a pivotal role in the IT Service Management function and ensures that our organisations IT assets and their configuration are understood, accurately documented, and properly controlled.
The SACM will establish and maintain an accurate and up-to-date Configuration Management Database (CMDB), and work to provide a solid foundation for change management, incident identification & resolution, and problem management
Key Skills:
Good understanding of IT Service Management (ITSM) principles, particularly SACM methodology.
Possesses an as a minimum an ITIL Foundation certificate and clear understanding of the Service Value Chain.
Extensive experience in IT configuration management or a related discipline.
Solid knowledge of software development life cycle.
Experience with reporting, utilising the Microsoft Office product suite and ITSM tooling.
Proficiency in CMDB tools and IT asset management software.
Understanding of the management of risk and impact in an operational setting.
Demonstrable experience of management of third-party suppliers.
You must come from a Financial Services background and the role is hybrid working, to be based out of London or South Wales.